Policies and Returns

Online Store Policy and Returns

The online store on this website has been developed and managed by members of the band and allows for the us to sell merchandise and/or music directly to you. Therefore anything purchased directly through counterpointgo.com goes directly to the band allowing for funds for recordings, purchasing more merch for you here on the website and directly at our shows as well as to help fund tours and amazing shows and experiences with you. We strive to mail our the items you purchase as soon as possible, but please understand there may be delays based on availability.  We want you to be happy and enjoy any merch we are offering, but for all intents and purposes all sales are final. You are always welcome to email us at [email protected] and share with us your experience to help us serve you better.

Privacy Policy

Privacy Policy – Short and Sweet:

The COUNTERPOINT website (counterpointgo.com), herein referred to as “the website”, has no interest in your identifiable personal data other than to fulfill orders and share with you relevant information about Counterpoint the band and its associated events, products etc. We use Google Analytics to analyse our site. Terms of Use: https://www.google.com/analytics/terms/us.html. We also use Cloudflare DNS Services to secure, protect, optimize, and analyse our website. Cloudflare privacy policy: https://www.cloudflare.com/privacypolicy/.  We use contact and order forms. If you submit personal or identifiable information in the contact form or order forms you are giving consent to the data submitted. We use Stripe to process credit card orders. Stripe privacy policy: https://stripe.com/us/privacy. The website does not store any credit card data on it’s website or servers. We secure data submitted with SSL (Secure Socket Layer). Besides the contact or order submissions we do not store any visitor personal information in the website or web server. Counterpoint, nor its members, managers, or owners of the website shall not and will not be held liable for 3rd party use, misuse, or leak of personal information.

A detailed privacy policy can be found here: https://counterpointgo.com/privacy-policy/